Customer Support
to suit the way you work
When you join Yordex, we’re there for you, every step of the way. From on-line support to a dedicated hands-on technical account manager, we’re here for you when you need.

Free online support
​& technical troubleshooting
Get instant help from our online resources, or chat in real-time with a member of our support team.
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Booster support session*
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Book a call with one of our
dedicated Customer Success Managers to walk you through any elements of the set-up process or get help with our customised configuration options, setting up Budgets, Accounting integrations etc.
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*Free on Premium Plan
£99 + VAT on Starter and Growth Plan
Premium Support​
Included for all Enterprise customers is a dedicated account manager and private support channel on slack for personal, immediate support and resolution

Pricing plans to suit businesses of all sizes
Yordex has a plan that fits small, fast growing and larger enterprise with the right features to meet your needs. Easy to budget for, no hidden charges and better value for 12-month plans.
Starter
Start building process with our entry-level module. Trial us for
free with no commitment.
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FREE
Modules included:



What's included:
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- Unlimited user access
- Up to 10 physical cards
- Up to 20 virtual cards /month
- Up to 20 invoices /month
Yordex bank account
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Mobile & web app
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Invoice inbox & OCR scanning ​
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Export to any
accounting software​ (CSV)
Cash ​expenses & mileage claims
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Remote card management​
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Permissions & roles
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Cloud accounting integration
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Xero / Quickbooks / Sage50









Bring your own company cards
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Department & GL Code
level budgets
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Convert quotes to orders automatically
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Import payments for auto-pay
Menu approval rules​
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Bespoke budgets
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Client-specific coding
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Supplier terms
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Bespoke format payment import
Bespoke approval rules
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Sage 200 integration






Enterprise
Manage all suppliers and payments. Self-billing with
API connections.
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POA
Modules included:
Everything in PREMIUM plus

What's included:
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- Unlimited physical cards
- Unlimited virtual cards
- Unlimited invoices
Everything in PREMIUM plus
Supplier portal
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Self-billing​
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Configurable alerting​
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MS Nav / Dynamics
integration
Netsuite integration​





*Pricing based on annual plan including a 20% discount. All pricing excludes VAT. Terms and Conditions apply
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