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Customer Support

to suit the way you work

 

When you join Yordex, we’re there for you, every step of the way. From on-line support to a dedicated hands-on technical account manager, we’re here for you when you need.

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Free online support 

​& technical troubleshooting

 

Get instant help from our online resources, or chat in real-time with a member of our support team.

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Booster support session*

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Book a call with one of our

dedicated Customer Success Managers to walk you through any elements of the set-up process or get help with our customised configuration options, setting up Budgets, Accounting integrations etc.

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*Free on Premium Plan

 

£99 + VAT on Starter and Growth Plan

Premium Support​

 

Included for all Enterprise customers is a dedicated account manager and private support channel on slack for personal, immediate support and resolution

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Pricing plans to suit businesses of all sizes

 

Yordex has a plan that fits small, fast growing and larger enterprise with the right features to meet your needs. Easy to budget for, no hidden charges and better value for 12-month plans.

Premium

Customise your approval processes and gain visibility of budgets and forecasts.

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From £349* /month

Modules included:

Everything in GROWTH plus

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What's included:

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- Up to 50 physical cards

- Up to 100 virtual cards /month

- Up to 100 invoices /month

Everything in GROWTH plus

Starter

Start building process with our entry-level module. Trial us for

free with no commitment.

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FREE

Modules included:

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What's included:

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- Unlimited user access

- Up to 10 physical cards

- Up to 20 virtual cards /month

- Up to 20 invoices /month

Yordex bank account

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Mobile & web app

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Invoice inbox & OCR scanning â€‹

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Export to any

accounting software​ (CSV)

 

Cash â€‹expenses & mileage claims

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Remote card management​

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Permissions & roles

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Cloud accounting integration

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Xero / Quickbooks / Sage50

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Growth

Get ready to scale and implement best practices with our growth

plan.  Manage budgets and invoices.

From £149* /month

Modules included:

Everything in STARTER plus

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What's included:

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- Up to 25 physical cards

- Up to 50 virtual cards /month

- Up to 50 invoices /month

Everything in STARTER plus

Bring your own company cards

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Department & GL Code

level budgets

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Convert quotes to orders automatically

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Import payments for auto-pay

 

Menu approval rules​

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Bespoke budgets

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Client-specific coding

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Supplier terms

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Bespoke format payment import

 

Bespoke approval rules

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Sage 200 integration

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Enterprise

Manage all suppliers and payments. Self-billing with

API connections.

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POA

Modules included:

Everything in PREMIUM plus

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What's included:

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- Unlimited physical cards

- Unlimited virtual cards

- Unlimited invoices

Everything in PREMIUM plus

Supplier portal

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Self-billing​

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Configurable alerting​

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MS Nav / Dynamics

integration

 

Netsuite integration​

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*Pricing based on annual plan including a 20% discount. All pricing excludes VAT. Terms and Conditions apply

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